Communication · Executive Insight Brief · 183
The channel is not the whole system
Triangulated evidence separates information needs, relationships, networks, critical incidents, and communication workload in context.
Premise
Communication problems rarely belong to one channel or one survey score. The ICA Communication Audit was built to diagnose an organizational system: what information people need, how they evaluate communication relationships, where formal and informal flows travel, which episodes define experience, and how communication consumes time. Its executive advantage is triangulation. Different evidence streams can corroborate, qualify, or contradict one another before leaders commit to a remedy.
What the model is: ICA Communication Audit in Knowledge →
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- FamilyTool
- CategoryResearch & Analysis Methods
- DomainOrganization & Structure
What these mean
Editorial orientation · Family
Tool
In this series, Tool names the editorial family primarily used to act on, examine, measure or organize communication. It includes instruments, methods, practices, protocols, codes and institutional arrangements. Membership does not certify effectiveness, portability or safe use in every setting.
Editorial orientation · Category
Research & Analysis Methods
Establishes procedures for collecting, coding, comparing or interpreting information for inquiry or analysis. Its contribution is a defensible route from observations or materials to an account, finding or interpretation.