The ICA Communication Audit combines survey, interview, network, critical-incident, and diary evidence to diagnose an organizational communication system. Separate analysis and triangulation preserve contradictions across methods. Local context, confidentiality, and cautious use of historical norms guide interpretation, with follow-up evidence needed to evaluate changes proposed from the findings.
- FamilyTool
- CategoryResearch & Analysis Methods
- DomainOrganization & Structure
What these mean
Editorial orientation · Family
Tool
In this series, Tool names the editorial family primarily used to act on, examine, measure or organize communication. It includes instruments, methods, practices, protocols, codes and institutional arrangements. Membership does not certify effectiveness, portability or safe use in every setting.
Editorial orientation · Category
Research & Analysis Methods
Establishes procedures for collecting, coding, comparing or interpreting information for inquiry or analysis. Its contribution is a defensible route from observations or materials to an account, finding or interpretation.