Bernhard Schieber

Identity Gaps: Align Self-Concept, Behavior, and Organizational Recognition

Communication · Executive Insight Brief · 084

Change the system of recognition

Identity problems persist when personal, enacted, relational, and communal meanings point in different directions

Premise

Organizations often diagnose identity problems too narrowly. A leader is told to project confidence, an employee is urged to see herself differently, or a demographic label is treated as a complete account of who someone is. Communication Theory of Identity shows that identity is located across self-concept, communication, relationships, and collective meaning.

For executives, the implication is practical: changing an individual’s mindset may accomplish little when meetings, roles, feedback, or institutional categories keep assigning a different identity. The first leadership task is to identify which layer is producing the mismatch.

Communication Theory of Identity — Change the system of recognition. Executive Insight Brief 084 by Bernhard Schieber.

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Explains how or why a communication process works by relating mechanisms, conditions or variables. Its value is an account that can guide inquiry into what produces an outcome, rather than a name for the outcome alone.

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