Upward communication carries reports, suggestions, problems, and concerns from lower to higher hierarchical levels. Motives and relationships can affect what is conveyed. Formal channels create opportunities, but employees may withhold information when speaking seems risky or unlikely to make a difference.
- Entry typeKey concept
What these mean
Editorial orientation · Entry type
Key concept
Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.