Lateral communication is exchange between people or units at a comparable organizational level. It can connect colleagues within one department or across functions for coordination, advice, problem solving, or other purposes, using either formal arrangements or informal relationships between participants.
- Entry typeKey concept
What these mean
Editorial orientation · Entry type
Key concept
Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.