Bernhard Schieber

Prior relational reputation

Knowledge

Prior relational reputation is an organization’s history of how it has treated its stakeholders. A poor relationship history can intensify how stakeholders perceive the organization’s responsibility and the reputational threat it faces when a new crisis occurs.

What these mean

Editorial orientation · Entry type

Key concept

Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.

Editorial orientation · Category

Measurement & Assessment Instruments

Produces measures, scores, profiles or assessments through defined items, observations or measurement rules. The entry identifies what is measured and the conditions governing interpretation.

Where it is put to work · Executive Insight BriefsThe Executive Insight Briefs on CommunicationSee the volumes →

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