Bernhard Schieber

Situational Crisis Communication Theory (SCCT)

Knowledge

SCCT links responsibility attributions, crisis history, and prior stakeholder relationships with reputational threat and response. Protective and coping information come first; reputation strategies must fit verified facts and responsibility. The framework guides conditional judgment alongside corrective action rather than functioning as an automatic response table.

What these mean

Editorial orientation · Family

Model

In this series, Model names the editorial family primarily used to understand and explain communication: theories, frameworks, effects, traditions, principles and other conceptual resources. It is an umbrella for a route into the field, not a claim that every included object is a predictive model.

Editorial orientation · Category

Theories & Explanatory Models

Explains how or why a communication process works by relating mechanisms, conditions or variables. Its value is an account that can guide inquiry into what produces an outcome, rather than a name for the outcome alone.

Executive Insight BriefSCCT: Protect Stakeholders Before Managing ReputationRead the brief →

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