Bernhard Schieber

Measure of Source Credibility

Knowledge

The McCroskey–Teven Measure of Source Credibility separates perceived competence, trustworthiness, and goodwill through eighteen bipolar ratings. The three dimensions locate different audience judgments about a specified communicator. They guide investigation without establishing the source’s actual expertise, intentions, honesty, or the truth of a message.

What these mean

Editorial orientation · Family

Tool

In this series, Tool names the editorial family primarily used to act on, examine, measure or organize communication. It includes instruments, methods, practices, protocols, codes and institutional arrangements. Membership does not certify effectiveness, portability or safe use in every setting.

Editorial orientation · Category

Measurement & Assessment Instruments

Produces measures, scores, profiles or assessments through defined items, observations or measurement rules. The entry identifies what is measured and the conditions governing interpretation.

Executive Insight BriefMeasure of Source Credibility: Separate Competence, Trustworthiness, and Goodwill Before Fixing the MessageRead the brief →

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