Bernhard Schieber

Credibility referent specification

Knowledge

Credibility referent specification identifies the source, audience, issue, and time frame behind a judgment. One executive, senior leadership, and an organization are different targets. Defining the referent prevents a credibility score from implying that expertise or trust transfers unchanged across people, topics, or circumstances.

What these mean

Editorial orientation · Entry type

Key concept

Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.

Editorial orientation · Category

Measurement & Assessment Instruments

Produces measures, scores, profiles or assessments through defined items, observations or measurement rules. The entry identifies what is measured and the conditions governing interpretation.

Executive Insight BriefMeasure of Source Credibility: Separate Competence, Trustworthiness, and Goodwill Before Fixing the MessageRead the brief →

Related entries

Browse Knowledge →