Bernhard Schieber

Communication Accommodation: Adapt Without Erasing Difference

Communication · Executive Insight Brief · 013

Adaptation can talk down

Effective leaders adjust style for understanding and respect while avoiding mimicry, stereotyping, and forced conformity

Premise

Communication style is not neutral packaging. Vocabulary, pace, accent, formality, detail, turn-taking, and nonverbal behavior signal affiliation, competence, status, distance, and identity. Communication Accommodation Theory (CAT), developed from Howard Giles’s 1970s work on accent mobility, explains how people adjust—or resist adjusting—these features in interaction.

For executives, the target is not maximum similarity. It is appropriate accommodation: enough adaptation to improve the encounter without patronizing the audience, sacrificing necessary precision, or treating a dominant group’s style as the only professional norm. Intention is insufficient; the recipient’s interpretation determines whether an adjustment feels respectful, competent, manipulative, or exclusionary.

Communication Accommodation — Adaptation can talk down. Executive Insight Brief 013 by Bernhard Schieber.

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In this series, Model names the editorial family primarily used to understand and explain communication: theories, frameworks, effects, traditions, principles and other conceptual resources. It is an umbrella for a route into the field, not a claim that every included object is a predictive model.

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Explains how or why a communication process works by relating mechanisms, conditions or variables. Its value is an account that can guide inquiry into what produces an outcome, rather than a name for the outcome alone.

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