Bernhard Schieber

Situational Theory of Problem Solving (STOPS)

Knowledge

The Situational Theory of Problem Solving explains why people facing the same message differ in how actively they seek, filter, and share information. Perceptions of a problem shape situational motivation, which drives communicative action. Active communication is not proof of sound judgment or of a solved problem.

What these mean

Editorial orientation · Family

Model

In this series, Model names the editorial family primarily used to understand and explain communication: theories, frameworks, effects, traditions, principles and other conceptual resources. It is an umbrella for a route into the field, not a claim that every included object is a predictive model.

Editorial orientation · Category

Theories & Explanatory Models

Explains how or why a communication process works by relating mechanisms, conditions or variables. Its value is an account that can guide inquiry into what produces an outcome, rather than a name for the outcome alone.

Executive Insight BriefSituational Theory of Problem Solving: Diagnose Why Information MovesRead the brief →

Related entries

Browse Knowledge →