Bernhard Schieber

Public relations

Knowledge

Public relations is the organizational communication function and field concerned with relations between an organization and the publics it affects or is affected by. Long judged by publicity and message outputs, it has been reframed by later scholarship as the strategic management of organization–public relationships.

What these mean

Editorial orientation · Entry type

Key concept

Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.

Editorial orientation · Category

Theories & Explanatory Models

Explains how or why a communication process works by relating mechanisms, conditions or variables. Its value is an account that can guide inquiry into what produces an outcome, rather than a name for the outcome alone.

Executive Insight BriefRelationship Management Theory: Measure What Remains After the MessageRead the brief →

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