Bernhard Schieber

Problem recognition (situational publics)

Knowledge

Problem recognition is the extent to which someone perceives that a situation is wrong or requires attention. Combined with involvement and perceived constraints, higher recognition is generally associated with more active communication about an issue, though it does not act as an absolute gate below which no attention occurs.

What these mean

Editorial orientation · Entry type

Key concept

Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.

Editorial orientation · Category

Theories & Explanatory Models

Explains how or why a communication process works by relating mechanisms, conditions or variables. Its value is an account that can guide inquiry into what produces an outcome, rather than a name for the outcome alone.

Executive Insight BriefSituational Theory of Publics: Segment by the Problem People PerceiveRead the brief →

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