Organizational communication concerns how people coordinate work, establish authority, and make sense of collective activity. It includes formal and informal exchanges within and across organizational boundaries. Its scope extends beyond announcements and channels to the interactions through which organizing is sustained or changed.
- Entry typeKey concept
What these mean
Editorial orientation · Entry type
Key concept
Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.