Miscommunication occurs when participants do not establish the understanding relevant to an exchange. Intentions and interpretations may diverge through wording, assumptions, or context. It can coexist with disagreement and is distinct from information’s falsity. Absence of an objection alone does not demonstrate intended understanding.
- Entry typeKey concept
What these mean
Editorial orientation · Entry type
Key concept
Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.