Bernhard Schieber

Encounter-level communication satisfaction

Knowledge

Encounter-level communication satisfaction is a person’s evaluation of how rewarding or fulfilling a specific interpersonal exchange felt. It concerns the experienced communication itself, not general relationship happiness, agreement with one message, or an objective verdict on whether the conversation succeeded.

What these mean

Editorial orientation · Entry type

Key concept

Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.

Editorial orientation · Category

Measurement & Assessment Instruments

Produces measures, scores, profiles or assessments through defined items, observations or measurement rules. The entry identifies what is measured and the conditions governing interpretation.

Executive Insight BriefInterpersonal Communication Satisfaction Inventory: Measure the Experience, Not the OutcomeRead the brief →

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