The Communication Maturity Index distinguishes four levels of organizational communication development, informed by six theoretical areas. It helps examine how communication responsibilities and practices become embedded, while keeping qualitative diagnostic categories separate from universal certification thresholds or a guaranteed path of organizational progress.
- FamilyModel
- Category of its source unitAnalytical Frameworks, Typologies & Heuristics
- DomainOrganization & Structure
What these mean
Editorial orientation · Family
Model
In this series, Model names the editorial family primarily used to understand and explain communication: theories, frameworks, effects, traditions, principles and other conceptual resources. It is an umbrella for a route into the field, not a claim that every included object is a predictive model.
Editorial orientation · Category
Analytical Frameworks, Typologies & Heuristics
Organizes dimensions, distinctions, types or questions so that a situation can be examined systematically. A framework supplies structure, a typology distinguishes forms, and a heuristic offers a usable way to orient judgment.