Communication · Executive Insight Brief · 486
Agreed facts, disputed rights
Positioning Theory reveals how storylines and speech acts allocate identities, rights, duties, and legitimate actions even when participants agree on the underlying facts
Premise
Conflict can survive factual agreement because the unresolved question is moral and relational: who is entitled to define the situation, who owes action, who may challenge whom, and what kind of episode is taking place. Positioning Theory examines how discourse produces those local arrangements rather than treating identity and role as fixed properties carried unchanged into conversation.
A request, accusation, refusal, or apology therefore does more than transmit content. It can place a participant as expert, complainant, owner, offender, witness, outsider, or representative and attach corresponding rights and duties. The useful diagnostic question is not merely “what was said?” but “what position did this move attempt to make legitimate?”
What the model is: Positioning Theory in Knowledge →

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- FamilyModel
- CategoryTheories & Explanatory Models
- DomainConflict & Negotiation
What these mean
Editorial orientation · Family
Model
In this series, Model names the editorial family primarily used to understand and explain communication: theories, frameworks, effects, traditions, principles and other conceptual resources. It is an umbrella for a route into the field, not a claim that every included object is a predictive model.
Editorial orientation · Category
Theories & Explanatory Models
Explains how or why a communication process works by relating mechanisms, conditions or variables. Its value is an account that can guide inquiry into what produces an outcome, rather than a name for the outcome alone.
- KnowledgePositioning Theory
- Related briefAltercasting: Detect When Identity Becomes Leverage