Communication · Executive Insight Brief · 192
Ten dimensions are not ten reliable scores
Ten self-reported dimensions organize development while observed interpersonal effectiveness remains separate evidence.
Premise
Interpersonal competence is easily reduced to confidence, fluency, or executive presence. Rubin and Martin’s ICCS widens the construct by integrating ten communication dimensions, allowing leaders to examine perceived capability as a pattern rather than a single impression. Its use remains bounded: the instrument records how people describe their characteristic communication. It does not directly observe conduct, certify competence across relationships, or establish a fixed interpersonal type.
What the model is: Interpersonal Communication Competence Scale (ICCS) in Knowledge →
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- Why this matters
- Risks and limits
- Executive takeaway
- Key questions
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- FamilyTool
- CategoryMeasurement & Assessment Instruments
- DomainConversation & Relationships
What these mean
Editorial orientation · Family
Tool
In this series, Tool names the editorial family primarily used to act on, examine, measure or organize communication. It includes instruments, methods, practices, protocols, codes and institutional arrangements. Membership does not certify effectiveness, portability or safe use in every setting.
Editorial orientation · Category
Measurement & Assessment Instruments
Produces measures, scores, profiles or assessments through defined items, observations or measurement rules. The entry identifies what is measured and the conditions governing interpretation.
- KnowledgeInterpersonal Communication Competence Scale (ICCS)
- Related briefCommunicator Style Measure: Develop the Pattern Without Labeling the Person
- Related briefIntercultural Sensitivity Scale: Examine Readiness Without Certifying Competence
- Related briefSPCC: Map Communication Confidence Without Mistaking It for Skill