Bernhard Schieber

Behavioral Theory of Labor Negotiations: Read Every Negotiation Across Four Simultaneous Processes

Communication · Executive Insight Brief · 236

The other negotiation is inside

Walton and McKersie show why bargaining messages can claim value, create value, reshape the relationship, and manage internal constituencies at the same time

Premise

A labor negotiation is never only the visible conversation across the table. A proposal can affect the division of scarce value, reveal a possible joint gain, alter the relationship between the parties, and change what each negotiator can sell internally. The same sentence may therefore perform several functions for several audiences at once.

Walton and McKersie’s Behavioral Theory of Labor Negotiations gives executives a way to distinguish those functions. It prevents one-dimensional interpretations in which a hostile statement proves cooperation is impossible, or a cooperative move proves distributive conflict has disappeared. Negotiation is a social interaction system, not one contest conducted through one channel.

Behavioral Theory of Labor Negotiations — The other negotiation is inside. Executive Insight Brief 236 by Bernhard Schieber.

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