Communication · Executive Insight Brief · 210
The strategy changes with the counterpart
Profile nonconfrontation, solution orientation, and control without turning reported tactics into personality types or universal prescriptions
Premise
The Organizational Communication Conflict Instrument measures reported communication strategies used in organizational conflict relationships. Linda L. Putnam and Charmaine E. Wilson designed it to move from abstract “styles” toward communicative tactics. Its three dimensions are nonconfrontation, solution orientation, and control.
For executives, the instrument makes withdrawal, collaborative problem solving, compromise, and forceful advocacy more visible without pretending that one score defines a person. Strategy use varies with authority, stakes, counterpart, issue, and history. The OCCI describes a reported pattern in specified situations; it is not a conflict-personality test.
What the model is: Organizational Communication Conflict Instrument (OCCI) in Knowledge →
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- FamilyTool
- CategoryMeasurement & Assessment Instruments
- DomainConflict & Negotiation
What these mean
Editorial orientation · Family
Tool
In this series, Tool names the editorial family primarily used to act on, examine, measure or organize communication. It includes instruments, methods, practices, protocols, codes and institutional arrangements. Membership does not certify effectiveness, portability or safe use in every setting.
Editorial orientation · Category
Measurement & Assessment Instruments
Produces measures, scores, profiles or assessments through defined items, observations or measurement rules. The entry identifies what is measured and the conditions governing interpretation.