Bernhard Schieber

Organizational Communication Conflict Instrument (OCCI)

Knowledge

The Organizational Communication Conflict Instrument profiles reported nonconfrontation, solution-orientation, and control in specified organizational conflicts, with lower numerical scores commonly indicating more frequent use. Preserving relationship, version, and direction supports interpretation, while disputed strategy groupings and socially desirable responses limit conclusions about actual behavior, effectiveness, or the best response to a dispute.

What these mean

Editorial orientation · Family

Tool

In this series, Tool names the editorial family primarily used to act on, examine, measure or organize communication. It includes instruments, methods, practices, protocols, codes and institutional arrangements. Membership does not certify effectiveness, portability or safe use in every setting.

Editorial orientation · Category

Measurement & Assessment Instruments

Produces measures, scores, profiles or assessments through defined items, observations or measurement rules. The entry identifies what is measured and the conditions governing interpretation.

Executive Insight BriefOCCI: Read Conflict Strategies as Situational CommunicationRead the brief →

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