Trained incapacity occurs when learned habits that support competent performance under familiar conditions obstruct adjustment to changed circumstances. In bureaucracies, disciplined conduct can become poorly suited to exceptional cases without requiring incompetence or bad intent.
- Entry typeKey concept
- Category of its source unitEffects, Biases & Phenomena
- DomainOrganization & Structure
What these mean
Editorial orientation · Entry type
Key concept
Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.
Editorial orientation · Category
Effects, Biases & Phenomena
Identifies a bounded pattern in judgment, behavior or communication and the conditions under which it appears. Naming the pattern makes a recurring difficulty recognizable; it does not make the pattern inevitable or supply a complete explanation.