Schönbach’s account-episode framework examines sequences of reproach, account, and evaluation. It distinguishes concessions, excuses, justifications, and refusals, extending Scott and Lyman’s taxonomy. Attention to the response as well as the explanation helps examine repair or escalation without assuming that an accepted account resolves the issue.
- FamilyModel
- CategoryAnalytical Frameworks, Typologies & Heuristics
- DomainConversation & Relationships
What these mean
Editorial orientation · Family
Model
In this series, Model names the editorial family primarily used to understand and explain communication: theories, frameworks, effects, traditions, principles and other conceptual resources. It is an umbrella for a route into the field, not a claim that every included object is a predictive model.
Editorial orientation · Category
Analytical Frameworks, Typologies & Heuristics
Organizes dimensions, distinctions, types or questions so that a situation can be examined systematically. A framework supplies structure, a typology distinguishes forms, and a heuristic offers a usable way to orient judgment.