The Organizational Listening Survey assesses perceived listening behavior, distinguishing message accuracy from relational support. Self-ratings and coworker ratings can reveal different experiences of the same listener. Agreement indicates a shared perception, not proof of performance; interpretation depends on the form, population, rater exposure, and observed episodes.
- FamilyTool
- CategoryMeasurement & Assessment Instruments
- DomainConversation & Relationships
What these mean
Editorial orientation · Family
Tool
In this series, Tool names the editorial family primarily used to act on, examine, measure or organize communication. It includes instruments, methods, practices, protocols, codes and institutional arrangements. Membership does not certify effectiveness, portability or safe use in every setting.
Editorial orientation · Category
Measurement & Assessment Instruments
Produces measures, scores, profiles or assessments through defined items, observations or measurement rules. The entry identifies what is measured and the conditions governing interpretation.