BernhardSchieber

Mediation

Knowledge

In conflict resolution, mediation involves an impartial third party facilitating communication and negotiation while participants decide on agreement. Standards emphasize informed, uncoerced choice. Media studies uses mediation differently, for how communication is shaped through media and social conditions; the two senses should be distinguished.

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Editorial orientation · Entry type

Key concept

Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.

Where this concept is put to work · Executive Insight BriefConflict Spirals: Interrupt the Sequence That Sustains EscalationRead the brief →

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