Bernhard Schieber

Communicator reward valence

Knowledge

Communicator reward valence is how positively or negatively interaction with a particular person is valued. Credibility, competence, resources, and relationship value shape it, and it matters most when unexpected behavior could mean several things, guiding whether a violation is read favorably.

What these mean

Editorial orientation · Entry type

Key concept

Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.

Editorial orientation · Category

Theories & Explanatory Models

Explains how or why a communication process works by relating mechanisms, conditions or variables. Its value is an account that can guide inquiry into what produces an outcome, rather than a name for the outcome alone.

Executive Insight BriefExpectancy Violations: Manage the Meaning of the UnexpectedRead the brief →

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