Communication satisfaction is the reported experience employees have of organizational communication, measured across a set of related dimensions. It describes how communication is perceived; greater satisfaction does not by itself demonstrate accurate information, managerial competence, or business effects.
- Entry typeKey concept
- Category of its source unitMeasurement & Assessment Instruments
- DomainOrganization & Structure
What these mean
Editorial orientation · Entry type
Key concept
Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.
Editorial orientation · Category
Measurement & Assessment Instruments
Produces measures, scores, profiles or assessments through defined items, observations or measurement rules. The entry identifies what is measured and the conditions governing interpretation.