Communication load is the amount and processing demand of communication facing a person, group, or system. Volume, arrival rate, complexity, interruptions, and required responses can all contribute, so counting messages alone does not establish how demanding a communication environment is.
- Entry typeKey concept
What these mean
Editorial orientation · Entry type
Key concept
Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.