Bernhard Schieber

Riley and Riley Model: Map the Social System Around the Message

Communication · Executive Insight Brief · 467

One message, many groups listening

The Riley and Riley Model places communicators and receivers inside groups and wider social structures that shape selection, interpretation, and response

Premise

Identical distribution does not create identical reception. The Riley and Riley Model rejects the image of an isolated sender addressing an isolated receiver. Both sides of communication are socially located inside primary groups, organizations, occupations, communities, and wider structures that already contain norms, loyalties, status, language, and expectations.

That changes the unit of diagnosis. A formal announcement can become several local realities as work teams, professions, communities, and organizational positions interpret it through different relationships and constraints. The message is therefore only one element in a social process that is already under way.

Riley and Riley Model — One message, many groups listening. Executive Insight Brief 469 by Bernhard Schieber.

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Editorial orientation · Family

Model

In this series, Model names the editorial family primarily used to understand and explain communication: theories, frameworks, effects, traditions, principles and other conceptual resources. It is an umbrella for a route into the field, not a claim that every included object is a predictive model.

Editorial orientation · Category

Theories & Explanatory Models

Explains how or why a communication process works by relating mechanisms, conditions or variables. Its value is an account that can guide inquiry into what produces an outcome, rather than a name for the outcome alone.

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