Communication · Executive Insight Brief · 290
Reported is not informed or consulted
Define what must be reported, who must be informed, and when advice is required so communication supports action without becoming surveillance or message overload.
Premise
Hōrensō separates three coordination acts that organizations often collapse. Hōkoku is reporting status, results, risk, or exceptions tied to accountability. Renraku is informing people whose work depends on an event. Sōdan is consulting when uncertainty, risk, or authority exceeds what one person should resolve alone. Together they create a continuous communication loop. The practice is not simply frequent upward reporting, and more messages are not automatically better coordination.
What the model is: Hōrensō — Report, Inform, Consult in Knowledge →
Continue in the series
- The essential model
- Why this matters
- Risks and limits
- Executive takeaway
- Key questions
- Selected sources
The full brief is in its volume, with the other works of the series.
Or start with a sample brief →
New works are announced in The Debrief. Subscribe →
- FamilyTool
- CategoryIntervention Methods & Practices
- DomainOrganization & Structure
What these mean
Editorial orientation · Family
Tool
In this series, Tool names the editorial family primarily used to act on, examine, measure or organize communication. It includes instruments, methods, practices, protocols, codes and institutional arrangements. Membership does not certify effectiveness, portability or safe use in every setting.
Editorial orientation · Category
Intervention Methods & Practices
Organizes actions intended to facilitate, plan, train, negotiate, coordinate or change a situation. It connects a practical purpose with a way of working, whose conditions and consequences must be examined.
- KnowledgeHōrensō — Report, Inform, Consult