Synchronous communication occurs when participants engage at the same time, as in meetings, calls, or live chat. It permits rapid responses and clarification. Both medium capabilities and use matter, and simultaneous participation does not guarantee common attention or understanding.
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What these mean
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Key concept
Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.