Bernhard Schieber

Message treatment

Knowledge

Message treatment concerns decisions about how selected content is presented. Berlo’s SMCR model distinguishes it from the content itself and from the symbolic code. Accurate information can therefore remain unsuitable in its presentation, making treatment a separate point of communication diagnosis.

What these mean

Editorial orientation · Entry type

Key concept

Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.

Editorial orientation · Category

Analytical Frameworks, Typologies & Heuristics

Organizes dimensions, distinctions, types or questions so that a situation can be examined systematically. A framework supplies structure, a typology distinguishes forms, and a heuristic offers a usable way to orient judgment.

Executive Insight BriefBerlo SMCR Model: Locate the Failure Before Rewriting the MessageRead the brief →

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