Bernhard Schieber

The Interaction Order

Knowledge

Goffman’s interaction order examines how people organize immediate encounters through attention, speaking rights, face protection, involvement, and repair. It helps diagnose participation beyond message content, while preserving the effects of institutional power and cultural norms and treating digital settings as transformations of copresence rather than identical substitutes.

What these mean

Editorial orientation · Family

Model

In this series, Model names the editorial family primarily used to understand and explain communication: theories, frameworks, effects, traditions, principles and other conceptual resources. It is an umbrella for a route into the field, not a claim that every included object is a predictive model.

Editorial orientation · Category

Analytical Frameworks, Typologies & Heuristics

Organizes dimensions, distinctions, types or questions so that a situation can be examined systematically. A framework supplies structure, a typology distinguishes forms, and a heuristic offers a usable way to orient judgment.

Executive Insight BriefThe Interaction Order: Redesign How Authority Enters the RoomRead the brief →

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