Bernhard Schieber

Heuristic processing

Knowledge

Heuristic processing uses learned judgment rules activated by available, accessible cues. It reduces the effort needed to form a judgment without necessarily making that judgment inaccurate. Its quality depends on whether the rule suits the situation and the cue is interpreted appropriately.

What these mean

Editorial orientation · Entry type

Key concept

Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.

Editorial orientation · Category

Theories & Explanatory Models

Explains how or why a communication process works by relating mechanisms, conditions or variables. Its value is an account that can guide inquiry into what produces an outcome, rather than a name for the outcome alone.

Executive Insight BriefHeuristic–Systematic Model: Test the Cues That Shape Evidence Under PressureRead the brief →

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