Bernhard Schieber

Enabling and Coercive Bureaucracy

Knowledge

Enabling and Coercive Bureaucracy distinguishes procedures that help people understand and accomplish their work from procedures chiefly designed to compel compliance. Repair, internal transparency, global transparency, and flexibility make the difference observable. The distinction concerns how formalization operates, not simply the number or strictness of rules.

What these mean

Editorial orientation · Family

Model

In this series, Model names the editorial family primarily used to understand and explain communication: theories, frameworks, effects, traditions, principles and other conceptual resources. It is an umbrella for a route into the field, not a claim that every included object is a predictive model.

Editorial orientation · Category

Theories & Explanatory Models

Explains how or why a communication process works by relating mechanisms, conditions or variables. Its value is an account that can guide inquiry into what produces an outcome, rather than a name for the outcome alone.

Executive Insight BriefEnabling and Coercive Bureaucracy: Design Rules That Help WorkRead the brief →

Related entries

Browse Knowledge →