Empathy concerns understanding another person’s perspective or sharing aspects of their emotional experience while recognizing it as theirs. Researchers differ in whether they include cognitive perspective-taking, affective sharing, or both. Understanding another’s experience does not require agreeing with their judgment.
- Entry typeKey concept
What these mean
Editorial orientation · Entry type
Key concept
Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.