Coordination cost is the time, attention, and other resources devoted to managing dependencies among activities. Meetings, handovers, and scheduling can contribute to it. Costs depend on the work and coordinating arrangements; headcount alone does not determine them, and coordination is not inherently wasteful.
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Key concept
Key concepts are the working vocabulary of the field: the terms that the models and tools rely on and that a decision about communication has to use precisely. Each entry defines the term and sends you to the brief or the self-guided audit where it is put to work.