Bernhard Schieber

Communication Theory as a Field: Communication Theory as Diagnostic Pluralism

Communication · Executive Insight Brief · 029

The diagnosis already chooses an intervention

Craig’s seven traditions let executive teams challenge the hidden definition of communication embedded in every diagnosis

Premise

When leaders call something a “communication problem,” they may mean information loss, weak persuasion, failed dialogue, contested symbols, cultural norms, or unequal power. Robert T. Craig’s 1999 metamodel turns those differences into structured diagnostic leverage rather than searching for one theory that eliminates the others.

The field gains coherence through a dialogical-dialectical conversation among practical conceptions of communication. For executives, this means no diagnosis is neutral. “Cascade the message,” “create alignment,” “give people voice,” and “control the narrative” each contain a theory of what communication is and therefore preselect what evidence and intervention will count.

Communication Theory as a Field — The diagnosis already chooses an intervention. Executive Insight Brief 235 by Bernhard Schieber.

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What these mean

Editorial orientation · Family

Model

In this series, Model names the editorial family primarily used to understand and explain communication: theories, frameworks, effects, traditions, principles and other conceptual resources. It is an umbrella for a route into the field, not a claim that every included object is a predictive model.

Editorial orientation · Category

Paradigms, Traditions & Metatheories

Provides a broad intellectual perspective within which multiple concepts, theories or investigations are developed. Traditions carry histories and commitments; metatheories examine how theories themselves are organized or related.

Browse the Communication premises · Knowledge